Umber

Contact

Returns, exchanges, order questions, or anything else: write to the studio and we will reply by email.

Write to the Studio

Or write directly: studio@umber.art

Returns & Exchanges
  1. You may return any garment within 14 days of delivery for a full refund, or exchange it for another size while the edition lasts.
  2. Pieces must come back unworn, unwashed and undamaged, with all tags attached and the original packaging and numbered certificate included.
  3. Start every return through this form or by email. We will confirm the return address and reference before you post anything.
  4. Return postage is the customer's responsibility, unless the piece arrived faulty or we sent the wrong item, in which case the postage is ours, along with our apologies.
  5. Refunds go back to the original payment method within 14 days of the piece reaching us.
  6. Numbered editions are exchanged like for like: the same number moves to the new size where stock allows.